Why Value Quantification Matters
"We improved our PMO" is not compelling. "We delivered $36M in value with 9x ROI" wins budgets and promotions.
PMOs often struggle to articulate their value. They report on activities (# of projects, meetings held) rather than outcomes (value delivered, risks avoided, strategic goals achieved).
Result: PMOs seen as overhead rather than strategic enablers. First to be cut in downturns.
Five Value Dimensions
Comprehensive approach capturing both tangible and strategic value
Speed & Time-to-Value
30-40% faster deliveryValue Drivers:
Cost Efficiency
20-40% cost reductionValue Drivers:
Success Rate Improvement
50-80% improvementValue Drivers:
Risk Mitigation
60% reduction in overrunsValue Drivers:
Strategic Capabilities
Sustainable competitive advantageValue Drivers:
Three-Scenario Financial Modeling
Build credibility by showing a range of outcomes, not just one optimistic number
Conservative
Lower-bound estimates, longer timelines, partial adoption
Moderate
Realistic estimates based on industry benchmarks, balanced approach
Aggressive
Best-case outcomes, rapid adoption, full capabilities realized
Why Three Scenarios?
Shows you've thought through risks and aren't just being overly optimistic
Stakeholders understand the range of possible outcomes and key dependencies
"Which scenario seems most realistic given our organization?" drives alignment
Value Realization Tracking
Calculating value is just the start. You must track and report actual value realized.
Speed Metrics
- •Average project duration
- •Time-to-first-value
- •Cycle time by phase
- •Decision velocity
Cost Metrics
- •PMO operating costs
- •Cost per project
- •Budget variance
- •Resource utilization
Quality Metrics
- •On-time delivery rate
- •On-budget delivery rate
- •Defect rates
- •Rework costs
Value Metrics
- •Benefits realization rate
- •ROI by project
- •NPV of portfolio
- •Strategic alignment score
Value Tracking Best Practices
Do:
- ✓Establish baselines before transformation
- ✓Track metrics monthly or quarterly
- ✓Report value realized vs. projected
- ✓Share success stories and case studies
- ✓Course-correct when value lags projections
Don't:
- ✗Build the case then forget to track
- ✗Only report when value is positive
- ✗Use vanity metrics instead of real outcomes
- ✗Claim credit for unrelated improvements
- ✗Wait until year 3 to measure value
Key Financial Metrics
Return on Investment (ROI)
Simple metric that executives understand. Target: 300-1000% (3-10x) for PM transformations.
Net Present Value (NPV)
Accounts for time value of money. Use discount rate of 8-12%. Target: Positive NPV.
Payback Period
How long until you "break even"? Target: 9-18 months for PM transformations.
Internal Rate of Return (IRR)
"Return rate" of the investment. Compare to cost of capital. Target: IRR > 30%.